Frequently Asked Questions

When is the hotel reopening?
Yes, we are open and excited to welcome you.

What are the dining options in or around the hotel?
Our on-site restaurant, South Lake Kitchen & Bar plans to reopen in November 2020.
If you plan to visit us this month our guest service team will have a range of recommendations of dine-in, take-out and food delivery options ready for you.

Is the fitness center open?
Due to current State of Washington restrictions, our fitness center is currently closed. Our guest services team will be able to make recommendations for work-outs alternatives within our surrounding neighborhood.

Do you have to wear a mask at the hotel?
Following the federal guidelines and for the safety of our guests and team members, you are required to wear face coverings in all public spaces of the hotel.

Is valet/or self parking available?
Self Parking is available with access on 9th Avenue and Westlake Avenue. Elevators will enable access directly in the hotel lobby of access to guest rooms. Our day rate is up to $33 and overnight guest special rate is $35.

Is complimentary shuttle service/or house car available?
The hotel’s house car service is temporarily unavailable.

What else should I know prior to arrival?
We have a number of items that will be available to you upon request. Please contact guest services and we’ll happily deliver them to your door.

  • Extra towels
  • Replacement bed linens
  • Umbrellas
  • Complimentary filtered water
  • What’s open in the neighborhood?
    Our concierge is happy to provide recommendations and updates as to what’s open in Seattle. For additional information and to review the most up-to-date COVID-19 Guidelines for https://visitseattle.org/

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    We look forward seeing you...

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    Travel Alert: COVID-19 Updates

    Our Top Priority- Our Guests: COVID-19 Update and Cancellation Policy.

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